Horibol logo
Horibol

Terms & Conditions

Last updated: 20/11/2025

These Terms & Conditions ("Terms") govern your use of the Horibol mobile application, website, and services (collectively, the "Services"). By accessing or using Horibol, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under applicable laws to use Horibol and place orders.

2. Account and security

  • • You are responsible for all activities under your account.
  • • You must provide accurate and complete information while creating your account and keep it updated.
  • • You must keep your login credentials confidential and notify us immediately if you suspect unauthorised access.

3. Products and pricing

  • • We strive to display accurate product information, specifications, and images. However, minor variations may occur.
  • • Prices, offers and availability are subject to change without prior notice.
  • • In case of obvious pricing errors, we reserve the right to cancel the order or contact you for confirmation before processing.

4. Orders and payments

  • • Placing an order constitutes an offer to purchase products.
  • • An order is confirmed when payment is successfully completed and you receive an order confirmation.
  • • We may cancel or refuse any order due to product unavailability, payment issues, suspected fraud, or incorrect information.
  • • Payments are processed via third-party payment gateways and banking partners. We do not store your complete card information.

5. Shipping and delivery

Please refer to our Shipping & Delivery Policy for details on expected delivery timelines, serviceable locations, shipping fees, and delivery attempts.

6. Returns and refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy. Please review it carefully before placing an order.

7. Prohibited activities

  • • Misusing the app or website for illegal or fraudulent purposes.
  • • Attempting to interfere with the security or integrity of Horibol.
  • • Using automated tools or scraping data without our written consent.

8. Limitation of liability

To the maximum extent permitted by law, Horibol shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Services, including but not limited to loss of data, revenue, or profits.

9. Changes to the Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated date. Continued use of the Services after changes means you accept the updated Terms.

10. Contact

If you have any questions regarding these Terms, please contact us at support@horibol.com.

These Terms & Conditions are a general template and may need to be reviewed by a legal professional to ensure compliance with the specific laws and regulations applicable to your business and jurisdiction.