Privacy Policy

Last updated: 20/11/2025

This Privacy Policy explains how Horibol ("we", "us", "our") collects, uses, discloses, and protects your information when you use our mobile application, website, and related services.

1. Information we collect

• • Account details like name, phone, email, addresses.
• • Order history, delivery details and payment status.
• • Device details: IP, OS, app version, logs.
• • Support messages and communication sent to us.

2. How we use your data

• • To create and manage your Horibol account.
• • To deliver your orders and send updates.
• • To improve app performance and reliability.
• • To prevent fraud and comply with law enforcement.

3. Sharing of information

We do not sell your personal information. We may only share it with:

• • Delivery partners for order fulfilment.
• • Payment gateways to process secure payments.
• • Service providers who assist with analytics or support.
• • Government authorities if required by law.

4. Security

We use reasonable technical measures to protect your data. However, no method of transmission is 100% secure.

5. Your rights

You may request access, update or deletion of your personal information subject to applicable laws.

6. Updates to this policy

We may update this Privacy Policy from time to time. Continued use of our Services means acceptance of the updated policy.

7. Contact us

For any privacy-related queries, contact us at support@horibol.com.